Terms of Service

These Terms of Service ("Terms") govern your access to and use of evora (the "Service") provided by evora ("evora", "we", "us"). By accessing or using the Service you agree to be bound by these Terms.

1. Eligibility

You must be at least 16 years old to use the Service. If you use the Service on behalf of an organisation you represent that you have authority to bind that organisation.

2. The Service

evora provides a cosmetic skin-intelligence assessment that estimates biological skin age, vector-level skin characteristics, and a personalised evora care protocol. The Service is informational and educational only and is not a medical device.

3. Your account & content

• You are responsible for safeguarding your account credentials.
• You retain all rights to photographs and inputs you upload ("Your Content").
• You grant evora a limited, worldwide, royalty-free licence to process Your Content solely to provide and improve the Service. This licence terminates when Your Content is deleted.
• You will not upload Content you do not have the right to upload, or that depicts a third party without their consent.

4. Acceptable use

You agree not to:

• Reverse engineer, scrape, or attempt to extract our models or training data.
• Use the Service to make medical, diagnostic, insurance or employment decisions.
• Upload unlawful, deceptive, or non-consensual imagery.
• Interfere with or disrupt the integrity of the Service.

5. Purchases & subscriptions

Paid plans renew automatically until cancelled. You may cancel at any time from your account; cancellation takes effect at the end of the current billing period. Fees are non-refundable except where required by law or our Refund Policy.

6. Intellectual property

The Service, including all software, models, designs, text, graphics, and the evora protocol framework, is owned by evora and protected by applicable IP laws. You receive a personal, non-exclusive, non-transferable, revocable licence to use the Service.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT RESULTS WILL MEET YOUR EXPECTATIONS. THE SERVICE DOES NOT PROVIDE MEDICAL ADVICE.

8. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EVORA WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, OR DATA. OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $100.

9. Indemnity

You agree to indemnify and hold harmless evora from any claim arising from Your Content, your breach of these Terms, or your misuse of the Service.

10. Termination

We may suspend or terminate your access to the Service at any time for breach of these Terms. You may stop using the Service at any time. Sections that by their nature should survive termination will survive.

11. Governing law

These Terms are governed by the laws of New South Wales, Australia, without regard to conflict-of-law principles. The courts located in Sydney, Australia have exclusive jurisdiction over any dispute, except where prohibited by applicable consumer law.

12. Changes

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before they take effect.

13. Contact

evora · legal@evora.ai